Archive for the ‘impulse control’ Category

Exposed: How advertisers use fear to get us to buy their products

Sunday, February 7th, 2010

I was recently sent an article that was distributed to advertising copywriters. The article starts out by giving advice on how advertisers can use benefits in their advertising copy. And then it moves on to explicit instructions of how to use fear to get people to buy products. Her is the advice advertisers are given:

“Every benefit is just one side of a coin; the other side is a fear.
Because while prospects desire all these things, they also fear NOT having them in their lives. They fear poverty and dependence … illness and pain … being abandoned and left alone, and being thought little of.
And so sales copy that promises to deliver a much-desired benefit and alleviate a nagging fear can be twice as effective as copy that focuses on benefits alone.”

The article, by an advertising consultancy company then go on to give explicit instructions on how to use fear to get us to buy their products. Here are some lowlights of advice given to professional advertising copy writiers:

“If you’re going to invoke fear in your sales copy, make sure it’s a fear that’s already waking your prospects at 2:30 AM in a cold sweat.” - This advice is given so advertisers don’t waste their time and copy on trying to instill new fears. It’s easier and cheaper to use fears we already have apparently.

“If you’re going to use fear in your copy, make sure it’s an imminent fear. Something that is likely to happen in the very near future – or better yet, at virtually any moment.” it then goes on to state that people don’t act on distant fears, ‘you have to make them imminent and gives many advertising examples including “In other words, someone near you was a victim of a violent crime in his or her home yesterday. If it was your next-door neighbor, you’re many times more likely to be buy a burglar alarm today than if the victim was a mile or ten miles away.”

“Using a fear that paralyzes prospects won’t do you any good and it sure won’t help your prospects.”. The moral for advertisers here is that “I do not want him frozen into inaction by the fear”.

“Pushing your prospects’ panic buttons is pointless unless you can show how your product eliminates the cause of his fear.” - The advice here is that advertisers don’t waste time and money “invoking a fear that isn’t actionable”. In other words the fear you use must drive ‘prospects’ to a sale, “it must be actionable.”

Lastly the guide ends on a cheery little piece of advice to advertisers:

“A little fear goes a long way. It’s a powerful attention-getter. Used correctly, it can add dimension to your product’s benefits and motivate prospects to order now.”

We all know advertisers often use fear to sell. I just wasn’t aware how cynical, clinical and purposeful the practice was.

Advice: If you are about to buy anything just question your motivations for doing so and make sure you aren’t being manipulated. The more emotionally resilient you are the less likely advertisers fear inducing tactics are likely to work.

Emotional resilience, emotional maturity, emotion regulation and impulse control

Tuesday, November 3rd, 2009

I have been doing a lot of research around the subject of emotional resilience, particularly from a medical / neurological perspective.
There are a couple of terms that are emerging from the literature which are very useful and really need to enter the public lexicon; emotion regulation and impulse control.

Emotional resilience is largely becoming seen as the ability to bounce back after some negative emotional event.

Emotion regulation is somewhat of a bigger concept than emotional resilience and includes the idea of ’state control’ or the ability to consciously change emotional state at will and is used extensively in the medical literature.

Both ‘emotional resilience’ and ‘emotion regulation’ are frequently used interchangeably in the literature.

Impulse control is an interesting concept that is often linked to emotional regulation. Reading the literature researchers are clearly seeing impulse control as separate (but linked) from emotion regulation. When you think about it impulses are more of a ‘knee jerk’ habit than a pure emotion. Impulses are drives towards a certain behaviour, they have an emotional basis and are either a direct response to an emotion or are behavioural or cognitive habit that has become associated to an emotion.

Emotional maturity is a catchall judgment / description or measurement of the level of emotional acuity a person has in comparison to others. Maturity is a comparative concept. It tends to be used to incorporate all of the above terms and more.

Just doing a quick literature search I found the following:

In the management / leadership literature the term emotional resilience is the most frequently used term. There is very little reference to impulse control.

In the medical literature ‘emotional resilience’ is a growing phrase used and has recently overtaken ‘emotion regulation’ and ‘impulse control’ in terms of popularity. Neurological papers tend to talk more about emotion regulation than other types of medical research articles. In total there are more articles about emotion regulation its just that the idea of emotional resilience has recently overtaken emotion regulation in terms of use.

Emotional resilience is most often used in psychological research journals with emotion regulation and impulse control following close behind.

Psychiatry journals tend to refer to emotion regulation above all other terms.

Reading the articles I do get the sense that the terms emotional resilience and emotion regulation are being used interchangeably even though they do have different meanings. In the public especially the realm of the internet when you put the terms in parenthesis the following falls out:

“Emotional Resilience” 72,000 hits

“Emotion Regulation” returns 165,000 hits

“Impulse control” brings back a whopping 603,000 hits

“Emotional maturity” has 253,000 results.

But what about terms searched for? These figures are terms searched for globally per month.

Emotional resilience has approx 1,900 searches per month

Emotion regulation has 6,600 searches per month

Emotional maturity also has about 6,600 searches per month

Impulse control has approximately 22,200 searches per month.

Interesting…

Fear Course Tweet

Thursday, 18 March 2010 08:23
currently in Abu Dhabi - bit s'warm.
Saturday, 13 March 2010 21:23
heading for Nizwa in Oman. Dx
Saturday, 13 March 2010 02:55
38C in Muscat Oman, yesterday. Work today - nice to see the sun.

You are here: Home Blog impulse control