Archive for February, 2010

Emotional Literacy helps with Emotional Resilience

Monday, February 22nd, 2010

On the Fear Course we often get people who find it difficult to identify and articulate the range of emotions they feel. As a result when it comes to being able to deal with their emotions and being emotionally resilient they find it a tough job. They know something is causing problems and they know it’s a fear or anxiety, but they struggle to describe what the feeling is. We do a little exercise at the start of the day where we get people to start to articulate what they are feeling and when they feel it. We ask them to decide on the level of fear or anxiety they have in certain situations. A proportion of people struggle with this task.

Often in family, schooling and work systems emotions are not discussed, identified and recognised. In fact often people are told “not to be emotional”. Frequently we find that displays of emotion are considered to the the cause of ‘discomfort’ (another emotion) and therefore need to be removed from the situation as they are ‘unhelpful’.

The reason people have such problems with emotions is that they have not been shown how to be comfortable with them. I frequently find in my research that the most emotionally resilient people are those who recognise and accept their and other people’s emotions (emotional intelligence). As a result they find it fairly easy to then regulate their emotions (emotional resilience), even in really difficult situations.

The process of getting people, particularly children comfortable with something as natural and human as emotions has become known as emotional literacy. Usually the process of developing emotional literacy has a number of elements:

  1. Learning to recognise an emotion as it happens,
  2. Being able to label and identify our emotions and the difference between them,
  3. Being able to express or articulate our emotions in a healthy way,
  4. Recognising emotions as they occur in others (empathy)
  5. The ability to regulate our emotions (emotional resilience) rather than our emotions driving our behaviour and thinking.

However many people have not developed these abilities and are in actual fact uncomfortable or even scared of their own emotions find it difficult to cope when others are displaying their emotions.

Some schools and parents recognise the importance of emotional resilience and have started to develop emotional literacy programmes. In the mean time what about the adults who haven’t had the benefit of developing emotional resilience? The foundation of the Fear Course is exactly that. To help people get comfortable with their emotions and learn to regulate them quickly and easily. More about emotional literacy soon…

Food and anxiety - some research

Friday, February 12th, 2010

One of the things we show people on the Fear Course is the research into the connection between the food they eat and feelings of anxiety, including a couple of case studies we talk about on the course. Recently we have been doing some experiments with clients on diet and cooking methods. Here is a very brief summary of what we found. I will prepare a full paper and download it to the articles and notes area soon.

When we started the test the participants had a Fear Factor (FF) average score of 8.2 with a range of 7.7 to 9.6

The group who ate normally (No dietry change) had an average FF of 8 before the test and 8.1 afterwards.

The group who cut out all fried foods had an average FF of 8.1 before the test and 7.8 afterwards

The group who stopped eating refined sugar products, sweets, chocolate and other sugary foods AND drinks went from a FF of 8.2 to 6.4

The group who only stopped fizzy drinks reduced their FF 8.1 to 7.1

The group who cut out salty snacks, crisps, slated nuts etc. had an average FF of 8.2 before the test and 7.4 afterwards

Who ate raw vegetables only went from a FF of 8 to 5.9.

There were some other conditions (like stopping alcohol, caffeine, meat etc.) in the experiment which I will cover in the paper.

You can see our up to date Fear Course dates and locations here: http://www.fearcourse.com/

Exposed: How advertisers use fear to get us to buy their products

Sunday, February 7th, 2010

I was recently sent an article that was distributed to advertising copywriters. The article starts out by giving advice on how advertisers can use benefits in their advertising copy. And then it moves on to explicit instructions of how to use fear to get people to buy products. Her is the advice advertisers are given:

“Every benefit is just one side of a coin; the other side is a fear.
Because while prospects desire all these things, they also fear NOT having them in their lives. They fear poverty and dependence … illness and pain … being abandoned and left alone, and being thought little of.
And so sales copy that promises to deliver a much-desired benefit and alleviate a nagging fear can be twice as effective as copy that focuses on benefits alone.”

The article, by an advertising consultancy company then go on to give explicit instructions on how to use fear to get us to buy their products. Here are some lowlights of advice given to professional advertising copy writiers:

“If you’re going to invoke fear in your sales copy, make sure it’s a fear that’s already waking your prospects at 2:30 AM in a cold sweat.” - This advice is given so advertisers don’t waste their time and copy on trying to instill new fears. It’s easier and cheaper to use fears we already have apparently.

“If you’re going to use fear in your copy, make sure it’s an imminent fear. Something that is likely to happen in the very near future – or better yet, at virtually any moment.” it then goes on to state that people don’t act on distant fears, ‘you have to make them imminent and gives many advertising examples including “In other words, someone near you was a victim of a violent crime in his or her home yesterday. If it was your next-door neighbor, you’re many times more likely to be buy a burglar alarm today than if the victim was a mile or ten miles away.”

“Using a fear that paralyzes prospects won’t do you any good and it sure won’t help your prospects.”. The moral for advertisers here is that “I do not want him frozen into inaction by the fear”.

“Pushing your prospects’ panic buttons is pointless unless you can show how your product eliminates the cause of his fear.” - The advice here is that advertisers don’t waste time and money “invoking a fear that isn’t actionable”. In other words the fear you use must drive ‘prospects’ to a sale, “it must be actionable.”

Lastly the guide ends on a cheery little piece of advice to advertisers:

“A little fear goes a long way. It’s a powerful attention-getter. Used correctly, it can add dimension to your product’s benefits and motivate prospects to order now.”

We all know advertisers often use fear to sell. I just wasn’t aware how cynical, clinical and purposeful the practice was.

Advice: If you are about to buy anything just question your motivations for doing so and make sure you aren’t being manipulated. The more emotionally resilient you are the less likely advertisers fear inducing tactics are likely to work.

Fear Course Tweet

Thursday, 18 March 2010 08:23
currently in Abu Dhabi - bit s'warm.
Saturday, 13 March 2010 21:23
heading for Nizwa in Oman. Dx
Saturday, 13 March 2010 02:55
38C in Muscat Oman, yesterday. Work today - nice to see the sun.

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