The fourth factor of emotional intelligence is where emotional resilience and emotional regulation feature. Emotionally intelligent or individuals with a high level of emotional maturity are able to manage their own and other peoples emotional states.
The ability to effectively manage emotions requires the abilities to be able to:
- Monitor your own and others emotions on a continual basis,
- Differentiate between emotions,
- Identify emotions accurately,
- Have agency - the belief that you can change feelings or emotional states,
- Use strategies to change emotions, both in yourself and others,
- Assess the effectiveness of the strategies employed,
- Change strategies (if necessary) to effect the desired outcome.
The Fear Course equips people to be able to do all of these particularly in high anxiety / fear situations.
